Who are the people behind AurelicAI?

We’re a cross-functional team of product leaders, services executives, AI engineers, data scientists, and field automation experts—people who’ve spent decades designing, commissioning, retrofitting, and supporting high-throughput systems in distribution and manufacturing. From conveyors and sortation to AS/RS, robotics, PLCs, and VFDs, we build for uptime, safety, and service levels that match your customer promises.

How we’re organized

• Product Leadership – Owns the roadmap and user experience for ServiceEdge_AI, prioritizing technician workflows, on-prem privacy, and measurable outcomes (MTTR, first-time fix, repeat-fault reduction).

• Services Delivery & Customer Success – Runs pilots and rollouts with clear SLAs, change control, and training; aligns results to your KPIs and ensures adoption across sites.

• AI Engineering & Data Science – Develops the on-prem inference stack and data pipelines that fuse PLC code, electrical schematics, SOPs, VFD parameters, sensor signals, and CMMS history—delivering accurate, explainable guidance without leaving your network.

• Engineering (Controls/Mechanical/Electrical) – Integrates with plant systems, validates signal paths, and converts best practice into standard work and acceptance tests.

• Field Operations – Senior technicians who baseline assets, prove fixes on the floor, and capture knowledge back into PMs and training.

• Safety & Compliance – Embeds LOTO, OEM documentation requirements, and enterprise security controls into every deployment.

What we deliver

• On-prem, private AI that respects OEM copyrights and keeps your documents on your network.

• Technician enablement that accelerates diagnosis and standardizes best practice across shifts.

• Operational results—lower MTTR, higher first-time fix, fewer repeat faults, and stable throughput you can rely on.

Our mission is simple: Transform tribal knowledge into reliable outcomes with private, on-site AI that guides technicians, closes the loop into PMs, and preserves customer trust.